Is shopping with MyElshaddaiShopping safe?

  • We value your business and, above all else, care about your satisfaction.
  • We accept a number of the most popular and dependable online payment options right now.

How do I receive assistance with my order?    

  • From simple browsing to ordering and delivery, our staff of customer care specialists is ready to help consumers at every stage (and when necessary, returning as well).
  • By choosing "Contact seller" in your order account and creating a ticket, you can get in touch with our customer support team. We'll get back to you within 24 hours. 

How to choose size ?    

  • Each size has a detailed description underneath it, so you can compare your measurements to the ones in the red circles to see which size is best for you.


What payment options do I have with MyElshaddaiShopping?    

  • Secure payments via PayPal, Visa, and MasterCard are accepted by Myelshaddaishopping

Will I be charged for customs, taxes, VATs, or other extra fees?

  • With the exception of the items we sell and shipping, MyElshaddaiShopping does not charge fees for any other expenses.Your local post office could ask for extra money in a few exceptional circumstances for customs, taxes, or VATs.

Please get in touch with your neighborhood post office if you have any inquiries about such charges.

How to pay with a credit card:

  1. Select your shipping address or create a new one;        
  2. Enter your card details and click “Submit”;        
  3.  Your payment will be processed and a receipt will be sent to your e-mail address. The money would be deducted once you paid successfully.


What countries does MyElshaddaiShopping ship to and how long will arrive?    

  • MyElshaddaiShopping delivers goods to all continents.And regular shipping typically takes three to five weeks to reach their destinations in Western nations.This time period starts when a product is delivered by our merchants to the carrier service.Items ordered from numerous merchants typically arrive at their destinations separately because we operate with a variety of different merchants.
  • Customers that require immediate delivery of their purchases can pay a higher price for express shipping.

How much does it cost to ship my order?    

  • Standard shipping, expedited shipping, and express delivery are the three options we offer.For additional information on shipping.

How do I track my order's progress?    

  • Users can visit "Orders" under the "Me" area to follow their orders.Next, choose "Track."
  • You can get in touch with a representative of our customer support team and give them your registered email address and/or order number if you experience any difficulties tracking an order on your own.Simply click "Contact seller" in your order account to get in touch with us. We'll respond to your message within 24 hours.

Refunds and Returns    

How do I receive my refund?    

  • Once the products are returned back to us, we can issue complete refunds to consumers if they are dissatisfied with their order.We will come to an agreement with you regarding your unreturned things if the transportation expenses would be greater than the worth of your items.Please refrain from sending returns to the address listed on the package you received.Please mail to the address supplied by our customer care only.Any exchange or refund will be authorized once it has been approved by our customer care department.

What if my order is damaged or defective?    

  • We are able to offer complete refunds to consumers if they are dissatisfied with their order after the products are returned back to us.If the value of your things is greater than the cost of shipping, we will reach an agreement with you regarding any items that cannot be returned.

Advice: Please avoid sending returns to the location shown on the product you received.Sending should only go to the address our customer service gave.After being approved by our customer service department, any return or exchange will be valid.

What if my order is damaged or defective? 

  • We provide complete refunds in the unfortunate event that one of our goods is delivered broken or flawed.To help us process your refund request, we ask that you send a picture of the product to our customer care team.When you submit a ticket and select "Contact seller" on your order account, we will respond to you within 24 hours.

Contact us    

Always put first is the satisfaction of our consumers.
Please select "Contact seller" in your order account and create a ticket if you have any questions, recommendations, or complaints. We will respond to your message within 24 hours.
Or you can get in touch with our online support directly.